What is scanning and why is it such an important part of organizational success? Scanning is an individual or group’s ability to pay attention to what is going on around them, internally and externally. When you walk into a room, you immediately look around to see who is there, the layout, what is going […]
Celebrating 30 Years of Making Visions Real
30 Years of Making Visions Real 2017 marks the 30th Anniversary of MKM Management Consulting. So this year, I am celebrating a life time of working with organizations and their leaders. It didn’t dawn on me what 30 years meant other than age until I was cleaning out my attic. There were lots and lots […]
Getting Everyone on the Same Page for the New Year!
No matter what side of the 2016 Presidential Election you landed on, what we all can agree on is that everything has changed. Whatever we thought before Nov 8, 2016 has now changed. It has sent me into deep thought about what is needed now as I start my own planning process for next year […]
Action Steps for Love as Impeccable Customer Service
I’m a firm believer in serving my clients from a place of love and I’ve created 5 easy action steps for you start providing unforgettable customer service from a place of love today! Here are 5 ways to love up on your customers! Find ways to offer impeccable value! So many people are content to […]
Values, Clarity & The Impact On Decision-Making
I often use Senge’s list of personal values as a starting place for working with groups and organizations about their values. Starting with each person’s individual picture of what is most important to consider and what guides them in their making decisions personally and professionally. Then moving through a process that gets at the group’s […]